Thank you for choosing Shine Brite for your cleaning liquid needs. We are dedicated to offering you a seamless shopping experience and efficient shipping services. Please review our shipping policy below for shipping methods, delivery times, and more details.

1. Shipping Methods

We provide standard shipping for all orders made through our website. Additionally, expedited shipping options may be available for an extra fee, depending on your location.

2. Shipping Charges 

Shipping charges are calculated based on your order's weight and shipping address. You can view the shipping cost during checkout before finalizing your purchase.

3. Processing Time

Orders are typically processed and dispatched within 1-2 business days after payment confirmation. Please note that processing time may extend during peak periods or holidays.

4. Delivery Time

Delivery times vary depending on your location and the selected shipping method. Standard shipping usually takes 3-7 business days for delivery within India. Depending on availability and location, expedited shipping options may expedite your order delivery.

5. Order Tracking

Upon dispatch, you'll receive a shipping confirmation email containing tracking information. Track your order status by clicking the provided tracking link in the email or logging into your Shine Brite account on our website.

6. Shipping Restrictions

Currently, we only ship orders within India. Certain remote or inaccessible areas may have limited or restricted shipping services. If delivery to your location is uncertain, please contact our customer service team for assistance.

7. Shipping Notifications

Stay updated on the status of your order via email notifications. Receive notifications for order confirmation, shipping confirmation, and delivery updates.

8. Shipping Address

Ensure the accuracy and completeness of your shipping address to prevent delays or delivery issues. We are not liable for lost or undelivered packages due to incorrect shipping information provided by the customer.

9. Contact Us

For any queries or concerns about our shipping policy, contact our customer service team at weshinebrite@gmail.com. We're here to assist you.

By placing an order on our website, you agree to adhere to the terms outlined in this shipping policy. Thank you for choosing Shine Brite for your cleaning liquid needs.

At Shine Brite, we are committed to ensuring your complete satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your purchase, we're here to assist you with our return and refund policy.

Exchange or Return of products will only be considered if the product received is in damaged condition and subject to the following terms:

A compulsory unboxing video is required to verify any damage claim.

The product must be in the same condition that you received it: unused, unworn, with tags, and in its original packaging.

To apply for a return, one should have the invoice with them. Without an invoice or receipt, returns will not be accepted.

Return will be accepted for the only damaged product delivered.

What's The Procedure For Return?

Claims must be raised within 24 business hours from the time of delivery. Failing to do so will result in the rejection of the Claim.

Damages due to the user's mishandling by any means will not be covered under this Policy.

Once your return request has been accepted, the process will be completed within 7-21 business days. ( It takes 3-4 days to get the product picked up after pick up, the product reaches the warehouse, and there it will be verified. After the verification process, within the next 5-7 working days, the refund amount will be transferred to the consignee account.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded using your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Contact Us

If you have any questions about our return and refund policy, please contact us at weshinebrite@gmail.com. Our customer service team is here to assist you.

By purchasing on our website, you agree to abide by the terms of this return and refund policy. Thank you for shopping with Shine Brite.